Remote-support with TeamViewer

The support is performed by telephone or emails, with or without remote control. You may reach us during the office hours from 8:30 am to 5:00 pm. You can also contact the dealer who is responsible for your area by clicking here.

Support with the remote control tool TeamViewer

In order to temporarily access your computer to help you, we use the absolute secure tool TeamViewer. It allows us a direct access to your computer to help you fast and optimized.

Click on the button bellow to download TeamViewer and follow the steps bellow.

When the download is complete, click “Open”.

 

Then click “Run”.

Depending on your user rights and the installed operating system, you may confirm that you trust the program.

TeamViewer will calculate your specific ID and a unique password. Please share them with the operator.